Privacy Policy

This Privacy Policy describes how S-Mart ("Company", "We", "Us", or "Our") collects, uses, and shares your information when you use our mobile application (“Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Application

Refers to S-Mart, the software application operated by Solutions1313.

Company

Refers to Solutions1313, India.

Personal Data

Any information relating to an identifiable individual.

Usage Data

Automatically collected data generated during app usage.

Device

Any device that can access the Service (mobile phone, tablet, etc.).

You

The person using the Service.

Collecting and Using Your Data

1. Personal Data We Collect

We may collect:

• Name
• Email address
• Phone number
• Device identifiers
• Usage data

2. Location Data

Our app collects LOCATION DATA to provide key features.

We collect the following:

• Approximate location (network-based)
• Precise location (GPS-based)

Why we collect Location Data:

We collect location data for:

✔ Driver tracking

✔ Live location updates

✔ Navigation & route optimization

✔ Attendance, safety, and verification features

✔ Showing relevant service options based on the user's region

How location is collected:

• Collected in the background and when the app is in use, depending on the feature requirements.

You can disable location anytime via device settings, but some features may not function.

3. Usage Data

Includes:

• IP address
• Browser type
• Device type
• App screens visited
• Click actions
• Time spent in app

Use of Your Data

We use your information to:

• Provide and maintain S-Mart
• Manage your account
• Enable driver tracking & vendor services
• Improve user experience
• Communicate updates, alerts, and notifications
• Ensure fraud detection and safety
• Analyze usage to improve performance
• Comply with legal requirements

Sharing of Data

We may share your data:

• With service providers assisting in analytics, hosting, messaging
• During business transfers (merger, acquisition)
• With affiliates following this privacy policy
• With other users only if you intentionally share
• With legal authorities when required
• With partners to provide offers (only with your consent)

Retention of Data

We retain personal data only as long as required for:

• Legal compliance
• Service enhancement
• Security and fraud prevention

Location data may be retained for tracking history and audit logs.

Transfer of Data

Your data may be stored on servers outside your region.

We ensure all transfers meet legal safeguards.

Delete Your Data

You can request data deletion by contacting us at:

📧 smart@solutions1313.com

Some data may be retained for fraud prevention or legal obligations.

Security of Your Data

We use reasonable security measures but cannot guarantee absolute protection due to internet limitations.

Children’s Privacy

Our Service is not intended for users under age 13.

If such data is discovered, it will be deleted immediately.

Links to Other Websites

External links may be present. We are not responsible for third-party content or policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted here with a new "Last Updated" date.

Contact Us

For questions regarding privacy:

📧 Email: smart@solutions1313.com